SilkStar Holidays (SH) is a Tourism and Travel Agency based in Hanoi, Vietnam, licensed by the Vietnam National Authority for Tourism (VNAT).
All SH Programs, both in Vietnam and in other South East Asian countries, are custom tailored for individuals, families and small groups.
When you travel with SilkStar Holidays
We are here to serve you 24 hours, seven days a week.
From the first time you contact SilkStar Holidays until your arrival at your destination, we’ll be on hand every day to provide information or respond to your inquiries.
We will work closely with you to design and make an itinerary which fits your specific needs, wishes and budget. And we will keep you informed at every stage of the process.
From your arrival at your destination to the time you leave, we will monitor what is happening and re-check arrangements in advance to ensure that every aspect of your holiday runs smoothly and effortlessly. Throughout your stay, we will provide you with our hotline number in case of an emergency.
Imagine a holiday without restrictive itineraries, impersonal treatment and unwanted traveling companions. If you want to avoid indifferent service, you’ll love the freedom of our fully tailor-made services. Please do not hesitate to let us know what you’d like to see and do and we will design a unique and satisfying itinerary just for you. And if you wake up one morning and decide you want to go to the market instead of the museum, you will always have that kind of flexibility with us.
We are managed directly as a local office in Vietnam, thereby eliminating intermediaries, reducing overhead and guaranteeing expert local knowledge.
Up-to-date, unbiased information and advice
We will do our best to provide you with up-to-date, accurate and objective information about travel destinations that we provide. Although we are very proud of the countries in which we operate, we’re also honest. If something isn’t as good as it should be, we’ll tell you the truth. We don’t want you to be disappointed. If you want very specific information, we’ll try to find it for you.
High quality guides
If you want someone to escort you during some or all of your visit, we’ll provide you with highly qualified, friendly, professional local guides with plenty of experience and an in depth knowledge of the areas in which you are traveling.
We can also provide a general guide who will stay with you throughout your trip. All guides are highly responsible and fluent in your language. They are chosen carefully to suit the itinerary and most importantly, you!
Fair prices with no hidden extras
Our quoted prices will always be competitive and fully inclusive of all taxes and service charges- no hidden “extras”.
Concerned about your privacy? We are!
Your email address or any other information you give us is used only for correspondence relating to your holiday or tour. SilkStar Holidays doesn’t rent, trade or sell the personal information you provide.
After your tour, we hope to hear from you about your experience so that we can improve the quality of our services.
SilkStar Holidays’ mission & charitable activities
For each tour you book, we will donate US$25 from our marginal profit to a fund supporting children in central Vietnam (places that are affected by typhoons and bad weather every year). The fund will teach children water safety, survival skills and how to rescue others.
We also run an English teaching program. It is one of our ways of contributing back to the community. We invite qualified volunteers to teach at villages for specific periods of time. If you are interested in this program, just ask us about it.
Enjoy your holiday!