The best of the best, beyond expectations! We were so pleased with our trip to Vietnam. First, before our trip, Hang customized a wonderful itinerary for us, she came up with a great list of activities, and she revised the itinerary based on our feedback. Second, she supported our trip from the beginning to the end, I felt “worry-free” all the time, she paid attention to every detail, cross-checked everything and made sure our trip was very smooth. Third, the guides were wonderful, the restaurants amazing and well-chosen, and Hang was herself available anytime if we had a question. Lastly, Vietnam, itself, is a very interesting country, we enjoyed the combination of beautiful landscapes with a deep history. I highly recommend using a travel agency to visit Vietnam, and I highly recommend this travel agency.