We just came back from a trip to Vietnam and Cambodia, arranged by SilkStar Holidays, specifically by Hang. I have never encountered anyone like Hang! She is always available; before, during and after our trip. We knew by the time we left home, that we will be very well looked after due to our numerous conversations, through emails, texts and FaceTime, that we had before we even set our foot in Vietnam but wow! Her care exceeded our expectations once we got there. Hang was constantly in touch with the guides, drivers, hotel staff and us the entire time!! While we were in Vietnam, we would ask her for any recommendation and instantly, there was an answer! She takes her job very seriously and visits all the hotels that she booked for us beforehand to make sure that it meets her expectations. She also meets and interviews all the guides beforehand as well, to make sure that they will be excellent. The guides were local and had so much information to share with us. They were all wonderful! This was the first time in both countries and I felt very safe and very well looked after with Hang. Thank you, Hang for all you do to make all the tourists at home in your beautiful country! Meeting you in person and learning about Vietnam and Cambodia was... well a real gem! I would definitely book with Hang again when we have another opportunity to do so.

Georgina Nerpio,